Privacy policy.

1. Introduction

Kanaka Fine Jewellers LTD. is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this Privacy Policy.


2. Data Collection

2.1 Types of Data Collected

We collect the following types of personal information:

  • Name

  • Phone Number

  • Email Address

2.2 Purpose of Collection

The information we collect is used for the following purposes:

  • Process Inquiries: To respond to your questions and service requests.

  • Appointment Reminders: To remind you of scheduled appointments.

  • Marketing: To send SMS or email marketing communications, provided you have opted in to receive them.

Note: Users must opt-in to receive marketing communications.

3. Data Storage and Security

3.1 Data Retention

Your data will be retained for as long as it is needed to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted.


3.2 Security Measures

We use high-security CRM software to store and protect your personal data. We implement appropriate measures to ensure your data is secure from unauthorized access or disclosure.


4. Data Sharing and Disclosure

4.1 Third Parties

We may share your data with:

  • Marketing Companies: To assist in sending marketing communications.

  • Employees: For internal use in managing and providing our services.

5. User Rights

5.1 Access and Correction

To access or correct your personal information, please email Kanaka Fine Jewellers LTD. at Info@kanakadiamond.com.


5.2 Deletion

To request the deletion of your personal information, please email Kanaka Fine Jewellers LTD. at Info@kanakadiamond.com.


5.3 Opt-Out

Marketing messages will include an opt-out feature. You can use this feature to unsubscribe from marketing communications.


6. Cookies and Tracking Technologies

Our chat widget may remember users' information for a better experience.


7. Policy Changes

By using Kanaka Fine Jewellers LTD.’s website, you agree to our Privacy Policy and acknowledge that you will not be notified of changes. It is your responsibility to review this Privacy Policy periodically to stay informed about any updates.

8. Contact Information


For any questions or concerns regarding this Privacy Policy or your data, please contact us at:

  • Kanaka Fine Jewellers LTD.

  • 2542 Estevan Ave.

  • V8R-2S7, Oak Bay, British Columbia, Canada

  • Phone: 250-592-3800

  • Email: Info@kanakadiamond.com